Client Services
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Fun facts about Ann: Can rarely be seen without a book. Enjoys playing the piano. Has 3 chihuauhuas she adores. Secretly wishes she could sing. Has nothing else exciting to report. |
Ann Ritz Director of Client Services |
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Fun facts about Kendyl: Shares her home with 1 dog, 2 cats and an elderly rabbit. Has never lost a game of Backgammon. Enjoys watching, producing and performing in live theater. Has made 3 donations of 10+ inches of hair to Locks of Love. Was born in San Francisco, lived in California until moving to St. Louis for grad school. |
Kendyl Serrano Lead Case Manager |
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Fun facts about Lynn: Loves dressing up for Halloween. During Christmas season, she could pass for a human Christmas tree. Lives to bake for others. Is a big kid at heart and has no intentions of ever growing up. Secretly wishes she was the 4th Stooge. |
Lynn Abernathy Waiver Case Manager |
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Fun facts about Sarah: Enjoys caffeine in the morning but never coffee! Drives over an hour to get to work. Has a dog named Scout, after her favorite character in To Kill a Mockingbird, also her favorite book. Loves a good pair of shoes (who cares if they are comfy). Is always looking for fun. |
Sarah Cline Transitional Case Manager |
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Fun facts about Kristin: Has an uncanny ability to shorten any word. Secretly loves redneck jokes. Has donned herself a sun goddess. Refuses to eat anything green or healthy. Has already named her non-existent Weimaraner. |
Kristin Dontrich Co-located Case Manager Dr. Scheperle |
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Fun facts about Lynn: Used to be the tallest EFA employee. Shares her home with 1 dog and 3 cats, all adopted from the streets or shelters. Is a huge Cardinals fan and was in the stadium when they won the 2006 World Series. Is a political junkie and likes to be involved in local and national issues. Can speak Spanish, but likes to learn more from her clients. |
Lynn Fingerhut Case Manager |
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Fun facts about Carla: Likes sports but not games. Has never been to the circus. Does not like brussel sprouts. Has been to the top of the Arch more than once. Has been to the Wizard of Oz Museum in Wamego, Kansas. |
Carla Goretzke Co-located Case Manager Dr. Parks |
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Fun facts about Steve: Performed with the Bill T. Jones/Arnie Zane Dance Co. in 1990. Had 2 great great great great grandfathers who fought against one another in the American Revolution. Has taught a course entitiled The Women's Music Movement of the 70's & 80's. Played Father Felcian in the only fully staged production of Otto Luening's opera, Evangeline. Along with his partner, has two cats, Mumu and Safi. |
Steve Houldsworth Co-located Case Manager Dr. Prelutsky/Dr. Jines |
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Fun facts about Charlie: Is heavily addicted to tea and has a shelf of tea and hot water heater that allows him to have tea at 208 degrees anytime. Has an 11-year old Yorkshire Terrier named Sparkle that has no teeth and is 10 pounds, but in charge of everything. Loves dancing and singing, but his relative skill is debatable. Likes sparkly things. Has a part-time job as a bike taxi driver. |
Charlie Janski Case Manager |
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Fun facts about Annika: Is an aficionado of great food. Graduated from a HBCU that is #1 in the Nation placing African-Americans into medical school. Has four years tenure at EFA. Is a foot model for Kenneth Cole shoes. Favorite director is Cheryl Dunye. |
Annika Kyles Linkage to Care Case Manager |
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Fun facts about Kate: Loves being a vegetarian, but once killed a mouse with her shoe. Enjoys experimenting with photography. Has completed a triathlon. Is an avid music lover and regularly attends live shows in and around St. Louis. Lived and taught Phys. Ed in Guatemala for a year. |
Kate McDaniel Resource & Referral Case Manager |
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Fun facts about Katie: Is an Iowa girl but loves St. Louis and all there is to do here. Can be seen year round in the office in a wool sweater and fleece blanket freezing. Has a hard time deciding whether to do things right or left handed. Is years behind on TV and movies and rarely watches them, but would love to attend a taping of Oprah, just once. Loves dancing of any kind - polka, salsa, etc, and is currently addicted to Zumba. |
Katie O'Brien Waiver Case Manager |
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Fun facts about Sarah: Wishes to visit Ireland in the near future, as travelling is one of her favorite things to do. Used to have really long hair. Enjoys playing sports. Loves watching the Cards and the Colts. Loves water; prefers Gulf water so she can see the big fish with teeth swimming towards her. |
Sarah Stevens Co-located Case Manager Dr. German/Dr. Campbell |
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Fun facts about Laura: Loves spending time outdoors fishing, roasting marshmallows & at county fairs with demolition derbies. Spends most of her evenings working out at the gym or renting movies. Has a collection of baking sprinkles. Can always be seen snacking on something. Has tried out for America's Next Top Model. |
Laura Suher Case Manager |
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Fun facts about Lakshmi: Really hates rude drivers. Loves to spend time with her husband and sons. Has had malaria. Has two miniature daschunds that are sisters. One is named Angel, and ironically isn't. Never been stung by a bee. |
Lakshmi Tycksen Case Manager |
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Fun facts about Katie: Hates dinasours and space, unless they are really cute. Is addicted to reality TV. Lived in Australia and turned 19 in New Zealand. Always thought she would be a writer or a muppet. Has written, produced and performed radio theater, had a radio show promoting the arts, and won an Arts for Life award in 2007. |
Katie Wolf Co-located Case Manager Dr. Parks |

















